SpectLast updated: 16 October 2026
Before a payment is made
The current edition does not collect payments until a payment provider is connected. Reaching the checkout page alone creates no charge and no paid subscription.
Requesting a refund
For an actual paid purchase, email support@spectbillltd.store using the purchase email. Include your order reference, date, plan and a short description of the issue. Do not send full card details.
How requests are reviewed
We review duplicate charges, billing errors, access failures and other requests on their facts and in line with applicable law and the terms shown at purchase. Contact us promptly so we can investigate and resolve the issue.
Consumer rights
Any statutory cancellation, refund or other consumer rights remain unaffected. Where consent to immediate digital performance or an acknowledgement concerning cancellation rights is required, it must be presented at live checkout.
Refund processing
If approved, a refund is normally returned through the original payment provider. The time before funds appear depends on that provider and your financial institution. We do not promise an unsupported processing deadline.
Cancellation is separate
Cancelling prevents future renewal once processed. It does not automatically create a refund for a previous period. See the cancellation policy for more information.
Related information
Privacy · Terms · Refunds · Cancellation · Contact